1. Introduction
Welcome to MV Edu Institution ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our educational platform and services.
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
When you register for our platform, we collect the following information:
- Full name (first and last name)
- Email address
- Date of birth (to verify age eligibility: 13-20 years)
- Phone number
- Residential address
- Areas of interest and course preferences
- Account password (encrypted)
2.2 Educational Information
- Course enrollment and progress data
- Assignment submissions and grades
- Learning preferences and performance analytics
- Communication with educators and peers
2.3 Technical Information
- IP address and device information
- Browser type and version
- Operating system
- Website usage patterns and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Educational Services: To provide access to courses, track progress, and deliver personalized learning experiences
- Account Management: To create and maintain your student account, verify eligibility, and provide customer support
- Communication: To send course updates, educational materials, and important announcements
- Platform Improvement: To analyze usage patterns and improve our educational platform and services
- Safety and Security: To protect against fraud, unauthorized access, and ensure platform security
- Legal Compliance: To comply with applicable laws and educational regulations
4. Information Sharing and Disclosure
4.1 We Do Not Sell Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4.2 Limited Sharing
We may share your information only in the following circumstances:
- Educators: Course instructors may access your academic progress and submissions for educational purposes
- Service Providers: Trusted third-party services that help us operate our platform (email services, analytics, hosting)
- Legal Requirements: When required by law, court order, or government request
- Safety Concerns: To protect the safety of our students, staff, or the public
- Parent/Guardian Communication: For students under 18, we may communicate with parents or guardians as appropriate
5. Data Security
We implement robust security measures to protect your information:
- Encryption of sensitive data in transit and at rest
- Secure server infrastructure with regular security updates
- Access controls limiting who can view your information
- Regular security audits and monitoring
- Staff training on data protection best practices
6. Age Restrictions and Parental Rights
6.1 Age Eligibility
Our platform is designed for students aged 13-20 years. We verify age during registration and do not knowingly collect information from children under 13.
6.2 Parental Rights (Ages 13-17)
For students under 18, parents or guardians have the right to:
- Review their child's personal information
- Request corrections to inaccurate information
- Request deletion of their child's account
- Receive notifications about their child's educational progress
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and personal data
- Portability: Request your educational data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Privacy Controls: Adjust your privacy settings within your account
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your login preferences
- Analyze website usage and performance
- Provide personalized content recommendations
- Ensure platform security
You can control cookie settings through your browser preferences.
9. Data Retention
We retain your information for as long as necessary to:
- Provide our educational services
- Maintain academic records as required by educational standards
- Comply with legal obligations
- Resolve disputes and enforce agreements
Educational records are typically retained for 7 years after course completion or account closure.
10. International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your information when transferred internationally.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting a notice on our website
- Sending an email to your registered address
- Updating the "Last Updated" date
12. Contact Us
Response Time: We aim to respond to all privacy inquiries within 72 hours during business days.